EasyMeditation may, but are under no obligation to, honor requests for refunds for the following reasons:
Non-delivery of the product Due to an issue with the mail or courier service, you do not receive the purchesed product from us. Depending on the price of the product, EasyMeditation may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item.
Major defects with the product: Although all the products are thoroughly checked out before shipping, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request.
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval.
Refunds & Returns
- 100% money back guarantee covers price of product only. 100% money back guarantee does not cover shipping and handling fee. If the customer make the decision to get a replacement product, the new product will be shipped free of charge.
- Customers must contact our support department for a Refund Authorisation at [email protected]
- Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be returned to the original credit card and PayPal orders will be credited back to the PayPal account.
- Customers have THIRTY (30) Days from the date of receiving the purchase to request a refund or replacement of the purchase. Any request received after the THIRTY (30) DAY time limit will not be processed.